FAQ

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Frequently Asked Questions

Here is a ready-to-use FAQ content draft tailored for Al Qudrat Al Tkamuliya (technical / maintenance services in UAE), which you can reed and now a few things based on your exact needed services and pricing.

01

General Questions

Who are Al Qudrat Al Tkamuliya?

Al Qudrat Al Tkamuliya is a UAE-based technical services company specializing in professional tile fixing and general maintenance works for residential, commercial, and industrial properties.

In which areas of the UAE do you provide services?

We serve all major emirates, with a primary focus on Abu Dhabi, Dubai, and Sharjah; for large projects, we can also cover other UAE locations upon prior arrangement.

What types of projects do you handle?

We handle small jobs such as bathroom or kitchen tiling, as well as full-apartment, villa, office, warehouse, and commercial fit-out projects.

02

Services and Work Quality

What types of tiles and finishes can you install?

Our technicians can install ceramic, porcelain, marble, granite, mosaic, outdoor tiles, and other specialty finishes according to project requirements.

Do you guarantee your work?

Yes, we provide a workmanship guarantee on our tile fixing and technical works to help avoid common future issues such as hollow tiles, cracks, and water leakage, provided standard usage and proper care.

Can you work as a subcontractor on larger projects?

Yes, we regularly work as a subcontractor with main contractors on large commercial and industrial projects in the UAE and can comply with site safety and documentation requirements.

03

Booking, Inspection, and Pricing

How can I request a quote or site visit?

You can request a quote through our website contact form, by phone, or via WhatsApp; after receiving your details, we will schedule a free or low-cost site inspection depending on project size.

Do you provide free site inspections?

For most residential and small commercial jobs within our main service areas, we offer a free initial site inspection; for remote locations or complex jobs, a nominal inspection charge may apply, which can be deducted from the final invoice.

How do you calculate your prices?

Pricing is usually based on the tile type, total area in square meters, site condition, and any additional work such as surface preparation, waterproofing, or demolition/removal of old tiles.

Do you offer written quotations and invoices?

Yes, for every job we provide a clear written quotation before starting work and an official invoice after job completion, including agreed scope, materials (if supplied by us), and warranty terms.

04

Materials and Responsibilities

Do you supply tiles and materials, or should the customer provide them?

We can work with tiles and materials supplied by the customer, or we can recommend and supply approved materials (adhesives, grouts, waterproofing, etc.) from trusted brands at competitive prices.

Can you match existing tile designs and colors?

Where possible, our team will help you find similar or compatible tiles; if the original model is discontinued, we will suggest the closest available alternatives in size, color, and finish.

Do you remove old tiles and dispose of waste?

Yes, we can handle demolition of old tiles, surface preparation, and removal of construction waste as part of the agreed scope; any additional disposal or skip charges will be clearly mentioned in the quotation.

05

Scheduling and Execution

How long does a typical tile fixing job take?

The duration depends on the area, tile type, and site condition; small bathrooms may take 1–3 days, while full villa or office projects can take several days to a few weeks according to the project schedule.

Can you work after hours or on weekends?

We can arrange evening, night, or weekend work for commercial and urgent projects, subject to building rules and availability of our technical team.

Will there be a lot of dust and noise?

Tile removal and cutting naturally generate dust and noise, but our team follows best practices to reduce disturbance by using proper tools, dust control methods, and protective coverings for surrounding areas.

06

Payment and Contracts

What payment methods do you accept?

We accept bank transfer and cash payments; for regular corporate clients and main contractors, we can also work under formal contracts and agreed credit terms as per company policy.

Do you require an advance payment?

Yes, most projects require an initial advance upon approval of the quotation, with the remaining balance paid in milestones or upon completion, depending on project size and agreement.

Do you sign contracts for large or long-term projects?

For large residential, commercial, and industrial projects, we sign formal contracts that define the scope of work, time frame, payment terms, safety requirements, and warranty details to protect both parties.

07

After-Sales and Support

What should I do if I face a problem after the work is completed?

If you notice any issue such as loose tiles, grout problems, or minor defects within the warranty period, you can contact our customer service with photos and details, and our team will arrange an inspection and corrective action as per our guarantee terms.

Do you offer regular maintenance services?

Upon request, we can provide periodic maintenance, repair, and touch-up services for tiles and related works, especially for commercial and high-traffic areas where regular upkeep is needed.

How can I contact you quickly in case of urgent work?

For urgent jobs, please contact us directly by phone or WhatsApp using the numbers listed on our website so we can check technician availability and respond as quickly as possible within your emirate.

Quick Service On Emergency Call – 24/7

We provide round-the-clock support for urgent repair and maintenance issues. You can rely on us to deliver rapid and dependable assistance precisely when you need it the most.

+971 52 761 4036